UK Installation Survey
Stoves Direct takes pride in being the only company in the UK to offer a full survey and installation service for your solid fuel stove and flue system on a national scale. All our installers are Hetas qualified who will leave you with a Certificate of Compliance as a record of the installation, so the installation complies with Building Regulations.
How does the survey work?
- If you require an installation survey simply check the relevant checkbox during the checkout process.
- The survey cost is £95.
- Once your order has been processed one of our qualified Hetas installers will contact you to arrange a suitable date for your survey.
- Once the survey is completed you will be given a quote for the installation. We will not deliver your stove until the survey is completed.
- If the survey finds that the heating appliance you have chosen is not suitable for your type of installation we can refund your account less the survey charge.
How does the installation work?
- Once the survey is completed and our Hetas installers have confirmed the stove is compatible for your flue type and room size we will despatch your stove and flue system.
- If you are happy with our installation quote we will take a 50% deposit up front and an installation date can be arranged with our installers.
- Once the installation is completed to your satisfaction the remainder of the installation costs will be taken less the survey charge while the installer is present.
Please Note:
- The survey charge is none refundable.
- The stove you order will not be ordered / despatched until the survey is complete.
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