About Us

Welcome to Stoves Are Us

Stoves Are Us part of the Stores Direct GroupStoves Are Us part of the Stores Direct Group

We are StovesAreUs, a leading retailer within the heating, cooking & outdoor living sector. We are committed to bringing high-quality products and excellent levels of customer service to our customers.

Customer Service

Our highly trained telesales team, customer service and technical team are able to deal with your enquiry by phone or email 7 days a week. We give a 'voice' to the Internet; sometimes it is better to talk to a person.

With the diverse range of quality products coupled with our excellent customer service, Stoves Are Us is a major player in the retail sector. Combine this with our modern and well-stocked retail showrooms based in West Yorkshire and Lancashire coupled with our top-quality warehousing and direct UK delivery service we will continue to expand and offer the best quality products along with excellent customer service, always at a very competitive price.

Our dedicated warehousing team and delivery service can stock most products and offer a fast, reliable and effective delivery service throughout the UK and the Continent.

Customer Trust

We work tirelessly to create trust with our customers and potential customers, we want everyone to be confident to buy from us whether you buy from us online or from one of our well-stocked showrooms. All our websites have the very latest encryption technologies so any transactions are always secure.

HETAS Approved Retailer

We are proud to be an approved retailer for HETAS. HETAS are a Government recognised body to approve both solid fuel heating appliances and competent installers to service and fit these products.

Independent Reviews

We work really hard to make sure all our customer service levels are as high as we can make them, we try to ensure that every order is carried out to the highest standards.
A great way to gauge this is to get independent reviews from our customers, we have partnered with Truspilot, a leading company offering a platform for our customers to let everyone know about how we perform as a company, and on the rare occasion we dont get it 100% right then rest assured we will do whatever we can to resolve all issues to everyones satisfaction.


We have a great showroom in Yorkshire, with fantastic motorway links it really is worth a visit. You can see a great range of Stoves, Range Cookers, Fires, Fireplaces, barbecues and even some live wood-burning, gas and electric displays, we also have a good selection of cookers, hobs, fridges and BBQs. Please remember that some of our products are only available to buy from the showroom, so come and see our wide selection and talk to our friendly experienced staff.

Read more about our Showroom...

Business Awards

2023 UK eCommerce Website Winners

Website of the Year Winners - StovesAreUs

When it comes to awards we have had a fantastic year scooping not one but two highly prestigious eCommerce awards. We are all delighted to have picked up the winner spot for UK eCommerce website of the year against some extremely strong competition further emphasising the company's vision to provide the very best and safest experience for our customers old and new. 

Read more about the award


Fast Track 100 Company

West Yorkshire-based StovesAreUs part of the Stores Direct Group, is one of the largest online retailers in the country and has previously been ranked in the Sunday Times Virgin Fast Track 100.

The Sunday Times Virgin Fast Track 100 is a business league table that ranks Britain's top one hundred private companies with the fastest-growing sales. The league table features a diverse cross-section of companies throughout the UK.

Fast Track 100 companyFast Track 100 company

2023 European eCommerce Website of the Year Winner

We are delighted after being shortlisted for eCommerce website of the year in the European awards, we came out victorious against some really strong competition. The awards highlight the continuing hard work and dedication that goes into growing and improving the business.

Read more about the awards.

SME Business of the Year

Stoves Are Us is proud to have won the SME Business of the Year Award. The award highlights the progress made by the business in difficult financial climates and also the increasing stature of the organisation.


The business development and strategy of the company always remains focused on bringing high quality products to our customers at the best possible price, whilst focusing on high levels of customer service. The company will continue to invest in many new products and services in the coming years, further strengthening the foundations of the company to enable it to continue to grow and provide the very best in customer service to its expanding nationwide customer base.

Phone Opening Times: 01484 940 111

Monday - Friday
08:30 - 17:00
09:00 - 16:00
11:00 - 15:00

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