Welcome to Stoves Are Us...

 

Stoves Are Us

Welcome to Stoves Are Us, part of the Stores Direct Group, based at our head office in Huddersfield West Yorkshire. Leaders within the heating sector we are committed to bringing high quality products and excellent levels of customer service to our customers at the best value.

 

Customer Service

Our highly trained telesales team, customer service and technical team are able to deal with your enquiry by phone or email 7 days a week. We give a 'voice' to the Internet; sometimes it is better to talk to a person.

With the diverse range of quality products coupled with our excellent customer service, Stoves Are Us is a major player within the retail sector. Combine this with our heating retail showrooms based in West Yorkshire, Lancashire and County Durham along with our top quality warehousing and direct UK delivery service we will continue to expand and offer the best quality products along with excellent customer service, always at a very competitive price.

Our dedicated warehousing team and delivery service can stock most products and offer a fast, reliable and effective delivery service throughout the UK and the Continent.

Customer Trust

We work tirelessly to create trust with our customers and potential customers, we want everyone to be confident to buy from us whether you buy from us online or from one of our well stocked showrooms. All our websites have the very latest encryption technologies so any transactions are always secure.

Google Certified Shop

We are also a Google Certified shop this adds yet another level of protection for our customers and again will help to give more confidence to decide to shop with us. The Google Certified shop logo is displayed across the site at all times and serves as another trust symbol to take into consideration when making an online purchase from us.Google Certified Shop



HETAS Approved Retailer

We are proud to be an approved retailer for HETAS. HETAS are a Government recognised body to approve both solid fuel heating appliances and competent installers to service and fit these products. Hetas Approved Retailer



Independent Reviews

We work really hard to make sure all our customer service levels are as high as we can make them, we try to ensure that every order is carried out to the highest standards.
Trustpilot Independent Reviews A great way to gauge this is to get independent reviews from our customers, we have partnered with Truspilot, a leading company offering a platform for our customers to let everyone know about how we perform as a company, and on the rare occasion we dont get it 100% right then rest assured we will do whatever we can to resolve all issues to everyones satisfaction.

Showrooms

Showroom

Along side our long standing showroom in Elland, West Yorkshire we also have two other well established and well stocked showrooms, you can see a great range of Stoves in all of the showrooms. Our other two showrooms are Botany Bay in Lancashire just off the M61 (junction 8)  and our StovesAreUs showroom in Darlington, County Durham, with stoves and Range Cookers to view. All our showrooms have a great selection of top quality stoves for you to look at. The Stoves and Fireplaces, showroom in Elland has both fires, fireplaces, Range Cookers and stoves for you to choose from where you can see the quality, colour and texture for yourself. Please remember that some of our products are only available to buy from the showroom, so come and see our wide selection and talk to our friendly experienced staff.

Read more about our Showrooms...

Business Awards

Fast Track 100 Company

West Yorkshire based StovesAreUs part of the Stores Direct Group, are one of the largest online retailers in the country and have been ranked in the Sunday Times Virgin Fast Track 100.

The Sunday Times Virgin Fast Track 100 is a business league table which ranks Britain's top one hundred private companies with the fastest growing sales over a period. The league table features a diverse cross section of companies throughout the UK.

Fast Track 100 Mike and Richard

SME Business of the Year

Examiner

Stoves Are Us are proud to have won the SME Business of the Year Award. The award highlights the progress made by the business in difficult financial climates and also the increasing stature of the organisation.

David Duffy Business Award

read more ...

The business development and strategy of the company always remains focused on bringing high quality products to our customers at the best possible price, whilst focusing on high levels of customer service. The company will continue to invest in many new products and services in the coming years, further strengthening the foundations of the company to enable it to continue to grow and provide the very best in customer service to its expanding nationwide customer base.

Phone Lines Open

Monday - Thursday
08:30 - 19:00
Friday
08:30 - 17:00
 
Saturday
09:00 - 16:00
 
Sunday
11:00 - 15:00
 

Call the Head Office on: 01484 434 321

Yorkshire Showroom Open

Monday - Friday
10:00 - 17:00
 
Saturday
10:00 - 16:00
 
Sunday
11:00 - 15:00
 

Call the Showroom: 01422 373 540

Lancashire Showroom Open

Monday - Friday
09:00 - 17:00
 
Saturday
10:00 - 16:00
 
Sunday
11:00 - 16:00
 

Call the Showroom: 01484 434 321

County Durham Showroom Open

Monday - Friday
10:00 - 17:00
 
Saturday
10:00 - 16:00
 
Sunday
11:00 - 15:00
 

Call the Showroom: 01325 383 262

Buy with confidence, buy from stoves are us